Success Stories: Real Results Across Product Categories
Success Stories: Real Results Across Product Categories
From trampolines to luxury skincare, 18 years of solving supply chain problems for forwardthinking brands
From trampolines to luxury skincare—18 years of solving supply chain problems for forward-thinking brands
In Australia
Top 50 Award 2014
$400
Initial Investment
10,000+
Annual Orders
#1
Most Reviewed Trampoline in Australia
#32
Smart Company Top 50 Award 2014
Where it all Started: Oz Trampolines
$400
Initial Investment
10,000+
Annual Orders
#1
Most Reviewed Trampoline
In Australia
#32
Smart Company
Top 50 Award 2014
In 2007, Rich Haby invested $400 to start Oz Trampolines with a simple observation: Australian families wanted quality trampolines, but the market was dominated by unreliable distributors, forced minimum orders, and razor-thin margins.
Over 15 years, Rich rebuilt the entire supply chain model—establishing direct manufacturing relationships in China, implementing flexible inventory systems, and taking complete control of quality standards.
By 2022, when he sold the business, Oz Trampolines had become Australia's most reviewed trampoline retailer, processing 10,000+ orders annually and coordinating 40+ containers per year. In 2014, SmartCompany recognized the company as #32 in Australia's Top 50 Smart Companies for business excellence and innovation.
Today, Oz Trampolines continues to operate successfully under new ownership—a testament to the sustainable business model Rich built. The operational intelligence earned over those 15 years became the foundation for Source A Product.
Not theory. Proven results. The same strategies now power every client partnership.
Where it all Started: Oz Trampolines
$400
Initial Investment
In 2007, Rich Haby invested $400 to start Oz Trampolines with a simple observation: Australian families wanted
quality trampolines, but the market was dominated by unreliable distributors, forced minimum orders, and razorthin margins.
10,000+
Annual Orders
Over 15 years, Rich rebuilt the entire supply chain model—establishing direct manufacturing relationships in China,
implementing flexible inventory systems, and taking complete control of quality standards.
#1
Most ReviewedTrampoline
In Australia
By 2022, when he sold the business, Oz Trampolines had become Australia's most reviewed trampoline retailer,
processing 10,000+ orders annually and coordinating 40+ containers per year. In 2014, SmartCompany recognized
the company as #32 in Australia's Top 50 Smart Companies for business excellence and innovation.
#32
Smart Company
Top 50 Award 2014
Today, Oz Trampolines continues to operate successfully under new ownership—a testament to the sustainable
business model Rich built. The operational intelligence earned over those 15 years became the foundation for
Source A Product. Not theory. Proven results. The same strategies now power every client partnership.
Products We've Successfully Sourced for Clients
While trampoline parts are our specialty, our supply chain expertise and China infrastructure work across product categories. Here are examples of successful sourcing projects beyond trampolines:
Oz Trampolines
How we helped build Australia's leading trampoline supplier from a $400 investment to 10,000+ annual orders. - 40+ containers annually - 68% gross margins achieved - Direct factory relationships - 2014 SmartCompany Award Winner Result: Owner traveled to China only once per year while scaling to market leader.
Hanging Stuff
High Quality Stainless Steel Clothes Racks, completely redesigned and improved supply chain.
Luminosity Skin Care
High Quality Stainless Steel Clothes Racks, completely redesigned and improved supply chain.
Mermaid Swimwear
Manufacture and design of a complete range of mermaid swimwear, tails and blankets for the USA market.
Scented Memories Of
A range of scented candles for the Tourism market
Hanging Stuff: Redesigning Quality from the Ground Up
How we helped an online retailer transition from unreliable supply to a completely redesigned, superior product line.
The Challenge
Premium skincare brand struggling with packaging supplier issues
Existing supplier couldn't meet luxury brand standards
Inconsistent color matching and printing quality
High minimum order quantities (MOQs) trapped capital
No flexibility for seasonal packaging variations
Difficulty finding suppliers who understood luxury market requirements
The Solution
Complete product redesign with improved materials and construction
Sourced superior stainless steel grades for durability
Established direct factory relationships in China
Reduced lead times to 30-45 days
Implemented rigorous quality control processes
Created flexible ordering system (20-50 units per SKU)
Enabled product innovation and customization
The Transformation Timeline
Discovery
Product Analysis & Redesign
Analyzed existing products, identified quality issues, and developed stronger, more durable designs aligned with the client’s brand.
Sourcing
Factory Vetting & Sampling
Vetted 30+ factories in China, shortlisted the top 5, and ran sample production to test quality, reliability, certifications, and lead times.
First Order
Trial Container Success
Placed the first mixed-SKU container order. Products arrived on time with zero defects and met all performance and retail requirements.
Scale
Full Transition & Expansion
Fully transitioned away from the Indonesian supplier, launched 3 new designs, and scaled orders to support growing demand.
75%
Reduction in
Return Rates
40%
Faster Lead
Times
3
New Products
Launched
100%
On-Time
Delivery
"The redesigned products are dramatically better quality than what we were getting from Indonesia. Our customers notice the difference immediately."
— Hanging Stuff Client
Luminosity Skin Care: Premium Packaging Meets Luxury Brand Standards
Transforming a luxury skincare brand's supply chain with custom packaging and reliable production.
The Challenge
● Sourcing clothes airers from Indonesia through unreliable suppliers
● Inconsistent quality and frequent product defects
● Long lead times (60–90 days) with unpredictable delivery
● Limited ability to customize or improve products
● Difficulty scaling due to supplier capacity issues
● No direct communication with manufacturers
The Solution
● Complete product redesign with improved materials and construction
● Sourced superior stainless steel grades for durability
● Established direct factory relationships in China
● Reduced lead times to 30–45 days
● Implemented rigorous quality control processes
● Created flexible ordering system (20–50 units per SKU)
● Enabled product innovation and customization
What Made This Different
Most sourcing companies focus on getting the lowest price. For luxury brands, that is the wrong approach. Instead, we prioritized craftsmanship, consistency, and responsible production over chasing the cheapest option.
We spent extra time finding factories that worked with other luxury brands and understood the non-negotiable quality standards, so every product felt premium, reliable, and aligned with the brand.
Results Achieved
35%
Cost Reduction
90%
Lower MOQs
4
Seasonal Variations
Zero
Quality Rejections
"Source A Product understood that we couldn’t compromise on packaging quality—our brand depends on it. They found the perfect solution for us."
— Luminosity Skin Care Founder
MORE SUCCESS STORIES
Fixing a Major Factory Error
Oz Trampolines imports 40 containers a year through our services, which saves having someone on the ground in...
Through a contact in China we resolved the issue within 24 hours with 1 tonne of metal parts.
Product Redesign Success
Hanging Stuff sells clothes airers online and has a supply out of Indonesia which is not always reliable...
After customer sign-off we delivered the first container of the product.
Solving Chronic Supplier Delays
A leading homewares brand faced late shipments and inconsistent quality from multiple factories.
We consolidated production with a trusted partner, improving lead times and product consistency across every order.
Could We Help Transform Your Supply Chain?
Whether you're selling trampolines, skincare, clothing, or something completely different—if you're
generating $200,000+ in annual revenue and frustrated with your current supply chain, let's talk.